Privacy Policy

1. Introduction

2. Information We Collect

We collect information that you provide directly to us, including:

• ●Account Information: Name, email address, password, and company details when you register
• ●Website Information: Domain names, product catalogs, and Google Merchant feed URLs
• ●Chat Data: Messages exchanged between your customers and our AI assistant
• ●Usage Data: Information about how you use our service, including access times, pages viewed, and features used
• ●Technical Data: IP addresses, browser type, device information, and cookies

3. How We Use Your Information

We use the information we collect to:

• ●Provide, maintain, and improve our services
• ●Process transactions and send related information, including confirmations and invoices
• ●Train and improve our AI models to provide better product recommendations
• ●Send you technical notices, updates, security alerts, and support messages
• ●Respond to your comments, questions, and customer service requests
• ●Monitor and analyze trends, usage, and activities in connection with our services
• ●Detect, prevent, and address technical issues, fraud, and illegal activities

4. Data Security

We implement industry-standard security measures to protect your personal information:

• ●All data transmissions are encrypted using SSL/TLS protocols
• ●Passwords are hashed using bcrypt algorithm
• ●Regular security audits and vulnerability assessments
• ●Access controls and authentication mechanisms
• ●Data backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• ●Service Providers: With third-party vendors who perform services on our behalf (e.g., OpenAI, Anthropic for AI processing, payment processors)
• ●Legal Requirements: When required by law or to respond to legal process
• ●Business Transfers: In connection with a merger, acquisition, or sale of assets
• ●With Your Consent: When you explicitly agree to share your information

6. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

• ●Right to Access: Request access to your personal data
• ●Right to Rectification: Request correction of inaccurate data
• ●Right to Erasure: Request deletion of your data ("right to be forgotten")
• ●Right to Restriction: Request restriction of processing
• ●Right to Data Portability: Request transfer of your data
• ●Right to Object: Object to processing of your data
• ●Right to Withdraw Consent: Withdraw consent at any time

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Chat data may be retained for up to 12 months for service improvement purposes.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: