AI that actually knows your store
One AI engine for every customer conversation. On-site chat and email replies, both drafted from your full product catalog and store knowledge base.
Inbox
24 unread
Anna Wilson
Looking for an ergonomic chair under $300...
Mark Bennett
Order #4521 status?
Tom Murphy
Question about warranty terms
Upsellic AI
Online · Replies instantly
ErgoDesign Pro
ErgoMax Pro Office Chair
Referenced in 2 conversations · semantic match
Built on proven AI infrastructure
The same stack stores rely on every day — Anthropic, OpenAI, Voyage AI, and Qdrant powering every conversation.
Spend less time on customer email
AI drafts are grounded in everything your store knows. They cut average reply time from ~10 minutes to ~2. You edit, you send.
Chat response time
Streaming AI replies in real time, across 24 EU languages.
EU languages
Auto-detected in chat and email.
Always on
Every customer conversation, handled by AI
Chat on your site. Email replies in your inbox. One AI engine that knows your store and powers both — ready for WhatsApp, Messenger, and more.
AI Chat
Embedded on your store. Replies in under 2 seconds, recommends products, tracks orders, hands off to a live agent when needed.
- Semantic product recommendations from your catalog
- Real-time order status with tracking links
- Smart handoff to human agents on escalation
AI Email
AI drafts replies grounded in your catalog and store content. You edit, you send.
- One-click message drafts
- Full product and knowledge base context
- Filter rules, sender history, and threaded view
Your store speaks with one voice.
Every channel uses the same semantic product search, the same knowledge base, the same moderation. Configure once — it works everywhere.
Semantic search
Vector embeddings find the right product by meaning, not keywords
Knowledge base
FAQ, returns, shipping — AI knows every page on your store
Order tracking
Customer asks, AI returns live status and a carrier link
24 EU languages
Auto-detected — one inbox and widget for every market
Analytics
Sentiment, conversion, product rankings — split by channel
Moderation
Filter spam, phishing, and abuse before they reach an agent
See how the engine works
Five capabilities, one engine, two channels. Every demo below works the same way in chat and email — same AI underneath.
Find products by meaning, not keywords
Vector embeddings of every product, page, and FAQ. The engine matches intent — even when customers describe products in their own words.
Customer query
“Looking for an ergonomic chair under €300”
ErgoMax Pro Office Chair
ComfortDesk Elite
PostureLine Mesh
Live in 3 simple steps
From signup to your first AI conversation in under 30 minutes. No code, no implementation team, no surprises.
Connect your store
Native one-click setup for Shopify, BigCommerce, and Magento. For everything else — paste any XML feed URL.
Choose your platform
Or any platform via product feed
AI learns your catalog
Products, content pages, and FAQs are indexed semantically. The AI now knows your store inside out.
Launch your channels
Turn on chat on your storefront, connect your support inbox via IMAP/SMTP — pick one, both, or add more later.
Choose your channels
AI Chat Widget
Live on your storefront in 60 seconds
AI Email Inbox
IMAP/SMTP connected, syncs every 15 min
WhatsApp and Messenger coming soon
You're live
~25 minutes from signup to first AI reply
Your trial includes 100 free credits and every feature unlocked. Cancel anytime, no card required.
Start free trialOne plan. Everything included.
No tiers, no hidden fees. One subscription — full access to every feature.
Top up anytime: 100, 250, or 500 credits
Split 500 credits any way you want
1 credit = 1 chat conversation or 1 email draft. Use all 500 on chat, all on email, or anything in between.
Mostly chat
Balanced mix
Mostly email
Plugs into your e-commerce platform
Connect your e-commerce platform in minutes
Custom solutions
Need custom features, dedicated support, or volume pricing? Let's talk about what you need.
Slawek Wojcik
Head of Sales