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Insights, updates, and tips on AI-powered e-commerce

Roles and permissions: precise access for your team
UpdateJune 1, 2026

Roles and permissions: precise access for your team

The new roles and permissions module in Upsellic. Build roles with exactly the permissions you want and assign them down to a single website.

What's new in Upsellic — April and early May 2026
UpdatesMay 17, 2026

What's new in Upsellic — April and early May 2026

Six weeks of changes in one place: AI-assisted email inbox in beta, smarter product page context, per-team-member website access, Magento improvements, and a handful of smaller polish items.

A chat widget that looks like the rest of your shop — slot templates are live
UpdateMay 1, 2026

A chat widget that looks like the rest of your shop — slot templates are live

Every visual fragment of the chat widget — product cards, modals, message bubbles, header, rating popup — is now editable per merchant. Monaco editor with draft/publish, live preview, and portable JSON theme exports.

Magento 2.x Integration: AI Sales Assistant for Your Store
IntegrationsMarch 30, 2026

Magento 2.x Integration: AI Sales Assistant for Your Store

Connect your Magento 2.x store to Upsellic via REST API. Automatic product import with variants, content scraping from sitemap, order tracking, and optimized image delivery.

Proactive engagement: AI that starts the conversation
Product UpdateMarch 8, 2026

Proactive engagement: AI that starts the conversation

New Upsellic feature lets you configure behavioral triggers that proactively invite visitors to chat with AI. Time on page, exit intent, scroll depth and more.

New Analytics Dashboard: See What Your AI Is Really Doing
Product UpdateFebruary 28, 2026

New Analytics Dashboard: See What Your AI Is Really Doing

The Upsellic Reports module gives you full visibility into AI performance: conversation overview, conversion funnel, sentiment analysis, top products, and credit usage across five dedicated tabs.

Live Chat & Human Handoff: When AI Knows to Step Aside
Product UpdateFebruary 26, 2026

Live Chat & Human Handoff: When AI Knows to Step Aside

Upsellic's Live Chat module lets AI seamlessly transfer conversations to human agents. Automatic detection, real-time dashboard, full conversation context, and fallback contact channels.

Your Customers Can Now Track Orders via AI Chat
Product UpdateJanuary 27, 2026

Your Customers Can Now Track Orders via AI Chat

Upsellic's order lookup feature lets customers check order status, carrier details, and tracking links directly in the AI chat widget. Over 25 carriers supported.

Shopify Meets AI: Native Upsellic Integration Is Here
IntegrationsJanuary 10, 2026

Shopify Meets AI: Native Upsellic Integration Is Here

Install Upsellic on your Shopify store with one click. Continuous product sync, GDPR-compliant webhooks, order tracking with 25+ carriers, and an AI assistant that knows your entire catalog.

BigCommerce + Upsellic: Full Integration, Zero Coding
IntegrationsJanuary 2, 2026

BigCommerce + Upsellic: Full Integration, Zero Coding

Connect your BigCommerce store to Upsellic in minutes. Automatic widget installation, scheduled product sync, order tracking, and AI-powered sales - no coding required.

Upsellic Is Live: AI Sales Assistant for E-Commerce
NewsDecember 1, 2025

Upsellic Is Live: AI Sales Assistant for E-Commerce

Upsellic is an AI-powered shopping assistant that understands your product catalog and helps customers find exactly what they need. Powered by Claude, GPT-4, and Voyage AI.